Rental Agreement

Orange County Linens Rental Contract

We appreciate you partnering with Drape Warehouse for your upcoming occasion. Moving forward with this transaction means you understand and accept the legally binding guidelines outlined below.

 

1. Booking Duration

Your rental timeline starts the moment our team unloads the equipment at your venue and concludes at the pre-arranged collection time. If you need to keep the inventory longer than planned, you must get official written authorization from us, which may incur extra late fees.

 

2. Retainer Payment

To hold your items and guarantee your date, we require a non-refundable upfront payment equal to half (50%) of your total bill. We will credit this amount toward your final invoice balance.

 

3. Dropping a Booking

If you need to call off your reservation, the cancellation penalties are calculated based on how much warning you give our office:

  • 7 Days or Fewer Notice: You will be billed 35% of the total contract amount.
  • More Than 7 Days Notice: You will be billed 10% of the total contract amount.

4. Logistics & On-Site Adjustments

If our setup crew encounters unexpected hurdles on the day of your event—such as sudden weather shifts, structural barriers, or unexpected venue restrictions—we reserve the right to alter the build layout. Our primary focus is structural integrity and guest safety, and all on-site building decisions will prioritize a hazard-free environment.

  • Partial Setup Discounts: If venue limitations or property rules prevent us from completing a specific portion of your planned layout, we will apply a 50% markdown to the price of that uncompleted section.

5. Facility Entry and Spatial Layouts

Clients must submit comprehensive venue details to our team prior to our arrival. This data must include:

  • An accurate map or floor plan showing the entry path to the setup space.
  • Clear warnings if the hardware must be transported up to higher floors.
  • Specific details regarding transport methods, including elevators, freight lifts, or stairwells.

Failure to disclose tough transport conditions ahead of time may result in added labor surcharges on your final bill.

 

6. Vehicle Parking Costs

If your venue charges for parking during our delivery or teardown windows, you must warn us ahead of time so we can incorporate those expenses into your initial quote. If undisclosed parking fees arise on-site, they will be billed back to you.

 

7. Care of Gear on Location

Once the equipment is dropped off, safeguarding the inventory becomes your absolute responsibility. You must ensure that all hardware and fabrics are used safely, properly, and in strict accordance with any specific assembly or safety instructions our crew leaves with you.

 

8. Structural Harm & Lost Inventory

You are fully accountable for the physical condition of our gear while it is in your custody. If items are ruined, altered, or lost, you will be invoiced for the full repair labor or complete replacement prices.

 

Hardware & Material Replacement Schedule

Missing or Destroyed Item

Billing Assessment

Fabric / Drapes

$25 – $40

Metal Floor Bases

$50 – $150

Vertical Support Uprights

$50 – $150

Horizontal Crossbars

$75 – $125

Lighting Equipment

$350 – $500

Connectors & System Accessories

$100 – $200

 

9. Waiver of Liability

By signing off on this agreement, you release Drape Warehouse, alongside our staff, contractors, and agents, from any responsibility for bodily injuries, property damage, losses, or legal claims that occur during the rental window.

10. Legal Indemnity

You agree to legally defend and hold harmless Drape Warehouse and its personnel against any lawsuits, damages, financial claims, or attorney fees that stem from your use or management of our rented inventory.

 

11. Delivery Inspection

Please look over all delivered items the moment they arrive. If you notice any missing parts or broken pieces, you must notify our delivery crew or office immediately so we can fix the issue.

 

12. Right of Refusal

We reserve the right to cancel service or walk away from a project if a client refuses to follow these contract terms, or if our crew determines that the setup environment poses a physical safety risk.

 

Agreement Confirmation: Proceeding with your payment and order means you have thoroughly read, understood, and agreed to this contract. Please clear up any questions with our team before finalizing your booking. We look forward to helping you build an unforgettable event!